Cancellation Policy

  1. Order Cancellation by Customer:
    • Customers can cancel an order within [X hours/days] of placing it.
    • To cancel an order, contact our customer support at support@lfoonline.com.
  2. Order Cancellation by LFO:                                                                    LFO reserves the right to cancel an order if:
      • The product is out of stock or unavailable.
      • Payment is not received within [X] days after order confirmation.

Return Policy

1.Returns Eligibility:

  • To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
  • Some items may not be eligible for return. This includes [list of non-returnable items].

     2.Return Process:

  • Customers must initiate a return within [X days] of receiving the product.
  • To initiate a return, contact our customer support at [customer support email/phone] to obtain a Return Authorization (RA) number.
  • Clearly mark the RA number on the outside of the package.

     3.Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to a LFO error or product defect.

     4.Refund Process:

  • Refunds will be processed within 4 to 7 days of receiving the returned item.
  • Refunds will be issued to the original payment method.

     5.Exchanges:

  • If you need to exchange a product, please contact our customer support for assistance.

     6.Exceptions:

  • [Specify any specific circumstances where returns or cancellations may be allowed outside the standard policy.]

   7.Contact Us:

  • If you have any questions or concerns regarding cancellations or returns, please contact our customer support at support@lfoonline.com.